How it started
My business had been operating for over thirty years — my mother founded it, and I'd continued her legacy. But I lost my way. Multiple pressures converged: divorce proceedings, fighting to stay in my home, two teenagers depending on me, and a business generating less revenue than it cost to run. I fell behind with HMRC.
When the pandemic hit, I took out a Bounce Back Loan hoping revenue would recover. It didn't. Facing an impossible choice, I borrowed more — a business loan and credit card finance — both personally guaranteed. The business had never needed to borrow before. Suddenly, I was personally liable for debts I'd never intended to incur, and I could feel the situation tightening around me.
My family urged me to close the company. But closing it felt like betraying my mother's legacy. An insolvency professional advised formal liquidation and for my personal guarantees, drafted a letter to creditors disclosing my income, monthly capacity, homeowner status, and inviting them to make me bankrupt if they refused the monthly repayments. My family trusted his advice. But something about it frightened me.
I found Priti Shah's name in Facebook recommendations from other business owners and remembered meeting her at a networking event. I decided to call Lightside. Her advice was entirely different — so different that I hesitated. But something in her clarity made sense. I trusted my instinct.
The outcome, in brief
Adviser: Priti Shah · Lightside Financial · Referral: Facebook community recommendations + Kanbir Solutions (Accountant) www.kanbir.co.uk
When Ms. PA first came to us, she was facing a stark choice: close her mother's legacy business or spiral deeper into personal debt. Bad advice had frightened her. What changed was clarity. We didn't give her the answer she wanted to hear — we gave her the answer she needed. Within a year, she had her home, her future, and her peace of mind back.
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The work behind the outcome
Ms. PA was free of all personally guaranteed business debt within twelve months of instructing us. She avoided bankruptcy, kept her home, and the company ceased trading without triggering any personal investigation or director ban risk.
Ms. PA's situation crossed a critical threshold: debt incurred in the business had become her personal liability, and she faced a hard question: could the core business continue, or was she living on determination and hope?
We reviewed the business. We identified concrete steps to enhance revenue or explore sale options, helping her with valuation and negotiation positioning. We stressed the importance of putting deadlines in place — without them, she would continue haemorrhaging money and slide deeper into debt.
While working with us, Ms. PA spoke with other professionals whose advice conflicted sharply with ours, recommending liquidation and dealing with the personal guarantees by sending a letter explicitly mentioning personal bankruptcy. We reviewed it immediately and told her not to send it.
Our advice was clear: do not liquidate the business. Formal liquidation would cost money she didn't have, pushing her deeper into personal debt. The investigation linked to liquidation could cause additional problems.
Instead, we recommended a managed Strike-Off request with Companies House. We explained the pros and cons to Ms. PA in detail, and she understood the logic.
We took over dealing with the two personal guarantees directly. One creditor moved to commence bankruptcy proceedings against her. We deployed Breathing Space to halt that action and negotiated a settlement during the sixty-day moratorium. The other creditor agreed to a monthly repayment plan, which we negotiated to a settlement after nine months — with a 75% discount on the amount owed.
Ms. PA was free of all personally guaranteed business debt within twelve months of instructing us. She avoided bankruptcy, kept her home, and the company ceased trading without triggering any personal investigation or director ban risk.
