Lightside take the utmost care helping clients and management of debt and many of them would agree with this - take a moment to look through some of the testimonials we have received

Mr D, Bournemouth

"I met with Chris following recent struggles with the Inland Revenue. His advice was free and impartial, and in only one hour, Chris has made me feel the best I have felt in many months. His advice has helped me looked to the future now and move through this difficult period. I would recommend them to anybody, even more than the Citizen's Advice Bureau!"

Mrs, S
Southampton
November 2011

Dear Chris,
Thank you for making things so simple and stress free. You have been fantastic and we really appreciate it.
Kind regards
Mrs S
 

Steve
February 2011

Dear John and Chris,
Just a few words to thank you all for your help over this extremely stressful time in my life.
now that things are settled and i can reflect on the last few months i realise what wonderful people you are, i was in a desperate place financially as you know with nowhere to turn
and then you both took my case on.
you have done all you said that you would and more especially with such a complicated case to deal with.
you have been patient efficient and professional all along and i would not have been able to cope without you both to take all the pain and stress away and need i say that the end result was a brilliant one for me.
I would say to anyone in financial difficulties,
"Talk to John and Chris at Lightside" (they can help!) no matter how bad things are they can make it better.
once again thank you both for all you have done for me.
Steve
 

D.Shepherd
October 2010

In or around February 2008 having gone through Financial problems I went to a company who informed me the best thing for me to do was go through a Debt Management Plan as being a Police Officer I could not apply for Bankruptcy and the only way out was through the D.M.P. They also advised that Bankruptcy was not an option even if I could due to my employ.

About 14 months later hardly a penny had come off my Debts even though I was paying each instalment to them monthly without fail. It would have taken me 33yrs to pay it all off!!

I felt down, worried, at the end of my tether to be honest and sought help through the Police Federation who put me in touch with Lightside Financial who had an office in Nailsea. I had an initial appointment at the Fed Office with Gillian and Carole. They advised me of my options and one of them being Bankruptcy but importantly to myself they did not Judge me which meant so much. To my relief the 'Job' would accept that being a Police Officer I was in fact 'Human' and Bankruptcy can affect any one in any walk of life.

I left that meeting on a high to be honest. I knew there was a way out of this dark tunnel that to be honest had been going on for years and which I thought I would eventually sort out but the time had come for Professional help.

Now?? The best decision I made and am so much in 'Debt' to use a Pun to not only Lightside but Gill and Carole...Worth their weight in Gold. Thank you both for everything you have done and keep up the excellent Work and Service and Honesty you provide.
 

Sandra
October 2010

Lightside. What a find !!!

When i was given Gillian's phone number at Lightside. The black clouds over our lives started to lift. Not just a voice at the end of a phone, but real people to sit down and talk things through with. The kind personal approach made me feel that somebody cared and really wanted to help us get our lives back on track.

A huge thank you goes out to 'The girls '
I would recommend anyone with any financial problems to contact ightside where there is always a friendly welcome putting you at ease.

I will certainly be passing that phone number on to anyone I know who is suffering financial problems .
It is good to know the team are with you every step of the way. A friendly sincere service
Thank you.
 

Jenny 

Bristol

October 2010

 

Dear Lightside,
 
I was recommended to your company by friends who themselves had been through a tough time.It took great courage to call you in the beginning as when times get harder and harder you think you can still cope with all that is being thrown at you. But I called and I had a meeting with John and Chris and gave them the full story, I hated myself for the position I was in, I felt like I was letting everyone down and could not see a way out of this mess.
 
My family life was being affected and I thought that we may lose our home. It was a great relief  to share my fears and concerns as things had gone from bad to worse.
I now felt I had a support team in place.  I also started talking to Carol in the office almost daily to start with. Carol was there for me 100% with advice and everything I asked of her was never any problem. Everything was delt with promptly and correctly every single time, Carol  is a friendly, supportive and caring voice at the end of the phone. I would really like to say that when I call Carol now its like we have been friends for years ,I can really talk to her about anything and I always come of the phone to her feeling like a weight has been lifted of my shoulders. Carol gives me great advice and  gets really pleased for me when I tell her good news too. Thank you to  all of you ,but I have to say a really really big thank you to Carol .This journey is not over yet but im nearly there! I personally feel a 100% times about myself and the future of my business. My journey is now going in the right direction which started by contacting Lightside.
There are not words to say to you all how grateful I am .
Thank You.
 
Regards

 

Miss Sam - Bristol
Sept 2010

 

"I have always been wary of anything described as 'FREE' but Lightside is true to it's word! 
 
I don't normally put pen to paper but I really want to thank you John for the amount of time you have spent helping me with what was becoming an unbearable situation.
 
As you know I had been in the system with the Citizens Advice Bureau for almost a year and wasn't getting anywhere. Following your advice and empathy I can sleep properly for the first time in months.
 
I can't thank you enough. You are like an angel. If I ever come across anyone who needs debt advice I will be urging them to call you!

Thank you.
 

Justin
September 2010

 

"Hi John,

Just wanted to drop you a line to say thanks so much for the invaluable free advice you gave me. I really don't know where things would be at the moment without it. Thanks to you, I have managed to take the correct path for my circumstances. I just wish that the original IVA company I started out with could have given me the same advice, which would have saved me literally thousands of pounds and years of stress.

Best regards,
 

Mr S
Bristol (Sep 2010)

"Dear Keith/John

Thank you so much for your time last Friday to help me review my financial situation and options to address the state of my family finances. Whilst I appreciate that a personal financial “melt down” is not imminent, I was very reassured about your sensitive and sympathetic approach and should my situation get worse I would have no hesitation in coming back to you to seek your help.

Again, I am so humbled and grateful at the way you were able to put me completely at ease when talking about the delicate issue of money and debt and I will certainly recommend you to friends and acquaintances who find themselves struggling with their own finances. Thank you again.

Yours sincerely
 

Mr F
Sept 2010

"I just wanted to say a big thank you to you both for your help over this difficult time, after our first meeting I felt all the worry of the past year slide away.

The relief I felt when you took over our case was like a light coming on in a very dark place! You have both done all you said you would do and more I cannot thank you enough.

I really hope that anyone who is in the same place as I was (a dark and frightening financial hole with seemingly no way out) contacts you as I did because no one should have to bear that much stress without hope.

Not only did you give me hope but you supported me each step of the way and for that I shall always be grateful.

With sincerest thanks


Mrs P - Bristol
Sept 2010

"I would like to say a big Thank You! to the guys at Lightside. I have had years of worry and stress with my debts. Chris and John were so kind. They came to my home and explained everything and were always at the end of the phone.

I have now gone Bankrupt and again they were with me every step of the way. I now feel I can get my life back, without the worry of the phone ringing and the door going as people were chasing me for money.

A great weight has been lifted.

THANKS FOR EVERYTHING.


Mike Gibbs
Reach Business Solutions Limited
Sept 2010

"Lightside recently supported me with an organisation in financial difficulty, the directors were in turmoil as to what to do next. From the outset, John and Chris were both attentive and compassionate in this extremely sensitive situation. Their practical approach availed a number of options and once the way forward had been agreed, they had a remarkable ability to allay any of the directors fears during the entire process to conclusion.

I would strongly recommend any business owners with financial worries to consult with Lightside'
 


Mr Y
Westbury
Sept 2010

"Dear Chris,

This is just a letter to say thank you for all your help.

I cannot say thank you enough for the advice you gave to both myself and Emma over our financial difficulties, if it had not been for your advice I am sure I would still be in terrible trouble (if not worse) with the companies that I owed money to.

I would not hesitate to pass Lightside's number on to anybody going through financial worries. The advice, and the way you explained the processes that we would go through, were easy to take in. Also your assistance, with any paperwork, whether over the phone, or face to face, has been wonderful.

Thank you
 

Mr. M
Bristol

"Thanks John,

I would like to thank you for the invaluable help you offered throughout the difficult times I have been through financially over the last few years. After being told by another debt advice company that entering into an IVA was my best choice I discovered that they were only in it for their share of the money and not, as you were, for my best interests. Always a friendly and informative voice at the end of the phone and there when I needed person to person help filling in forms, dealing with aggressive debtors and getting me through some times when I felt very alone.

Thanks to your help I now enjoy a much better quality of life and have got my good nights sleep back!

Many thanks
 

Mr and Mrs D
Devon

"We would like to thank Chris and John for all their work leading up to ,during and after our bankruptcy. Having been badly advised by other people promising us a solution to our problems but merely looking to gain we turned to Lightside out of pure desperation. This was to be the best thing we done as they were very understanding about our predicament and at no time did they judge us on what was happening but purely wanted to give us their best advise and a way forward.
All along the way they were only a phone call away and whenever we were in court etc they were by our sides explaining everything that was happening and getting the best results for us they could. Even 9 months after bankruptcy they are still willing to speak to official receiver etc on our behalf if there has been any problems. Without their knowledge we are sure we would of been in an even worse situation and definitely would of lost our home.

Please if you need help, contact them as you will not find a better service anywhere.
 

Ina.
Wells
Somerset
Mar 2010

"No thank you that you will ever receive will be more heartfelt than this one. From day one you have seen us through the most difficult of times and always been a phone call away. For all that, we are truly grateful.

Very best wishes.
 

Ms J
Bristol
Mar 2010

"Dear Gillian
Its been a long a difficult road since September and many things have changed. I want you to know that with all sincerity I could not have managed without you.  The support you have given me has not only helped me but also reassured my family that I can get through this.  You are a perfect example of how a job can be done with empathy and genuine care and consideration. 

With love. J x
 

Mr G
Wells
Feb 2010

"Thank God for Chris and John at  Lightside! 

I was having to make some difficult decisions about how to handle a financial situation I was left in after my closing my business. Chris and John took me through the various realistic options and outcomes, and how each of these could be managed. No solicitor offered to do this, and the advice given by those lawyers I approached was, quite frankly, off hand, and demeaning. It was clear that Chris and John had solely MY interests at heart. I would be the total focus of the best outcome, not any one else. I made the decision that bankruptcy was the clearest, cleanest and most sensible way ahead and put myself in their hands to manage the documentation and procedure. That was just over  6 months ago. They made the whole process straight forward and easy to comprehend. Chris and John also kept me focused on the "light at the end of the tunnel".

My bankruptcy was discharged in just over six months; the debt burden has been remove for ever, and a new chapter of my business life has opened without any stigma. Needless to say I have no regrets, nor do my family, and the undue pressure the particular high street bank was causing is a distant memory.
 

R B
Worle
Jan 2010

Having found myself in severe financial difficulties, I was about to make further mistakes that would have made my situation much worse, based on so called professional advice!  Thankfully a friend introduced me to John and Chris at Lightside.  

What a relief! They arranged an interview within a couple of days. Their approach was both professional and sympathetic. Their advice is free and, most importantly, they are on your side, not the creditors!  I was impressed because they refused to give “knee jerk” advice. They took time to gather all the facts which were then analysed and a range of possible solutions offered. Importantly, they understand that financial problems can be linked to identifiable events in your life. (Interest rates, redundancy etc) This process can be somewhat therapeutic at a time of intense pressure.  There was no “hard sell.”  Buying their services has been invaluable to me and definitely “value for money.”

They have dealt with my creditors and guided me through a difficult time with respect and understanding. It is without hesitation, that I recommend Lightside to you.
 


Mr & Mrs T
WSM
Jan 2010

" Lightside were very supportive to us during the process of bankruptcy. After exploring the options available to us, their expertise gave us the foundation necessary to move forward, building confidence and reassurance in the planned action we needed to take.

They were professional yet personal, knowledgeable but not patronising, and provided us with a service that we believe to be essential for anyone experiencing financial difficulty.
 


Mr B
Bristol
Nov 2009

"Lightside have done a wonderful job. From the initial meeting, where all my options were explored, to the discharge from bankruptcy. I never felt alone and I was kept fully updated as they handled everything. I am terrible at form filling and would of paid the fees alone just for them to do that part, but they also provide a very reliable service with a very friendly touch and support you the whole way.

The entire process was seamless and i had forgotten what a good nights sleep was like until these guys took onboard my financial problems and sorted them out. I would definitely recommend them to anybody.
 

Police Constable B Bristol
Sep 2009

"Lightside are very good at what they do and are very professional. I would highly recommend Lightside for their professionalism and compassion and I hope the Police Federation continue to work alongside them.

I have no doubt there will be other officers, like myself, who would greatly benefit from their services".
 

Mr C
Bristol
June 2009

 

"I cannot recommend too highly, the services of Lightside. My company was struggling in the recession with no support from our bankers. I rapidly found out that good advice is very hard to come by as it always seems to be slanted in favour of the banks rather than the individual. Eventually I was put in touch with Lightside who having looked at our business and personal arrangements, were able to spell out exactly what my options were and their implications. Because I had given personal guarantees to the bank on the company overdraft my biggest exposure was to them. If the company ceased to trade the bank would call the loans in and invoke my guarantees. It soon became clear that my only sensible course of action was to declare myself bankrupt, a course of action that I had not wanted to consider because of the stigma attached. Lightside's directors convinced and assured me that this was the best course of action for me and my family. Having made the decision they then managed the entire process with me and accompanied me every step of the way and took the load off my shoulders. What would have been a most stressful experience was rendered simple, straightforward and painless.

Personally, I wish I had come across Lightside much earlier as it would have saved much anxiety
 

J R
Highbridge
Sep 2008

“I can highly recommend Lightside to help you with your financial problems. They have not only dealt with all aspects successfully, but have given a great deal of support throughout the whole process.

They have been incredibly professional, friendly and helpful”.
 


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